FAQ

How to clean ball pit and balls?

How to apply the cover correctly?

How to buy an empty ball pit and balls separately?

My package does not change the status on the parcel tracking website

 

 

How to clean the ball pit and balls?

It's very easy!

The cover is zipped, easy to remove. Without foam can be machine washed at 30 °C. Remember not to wash the foam. Balls can be washed in two ways:

1. in a bathtub or shower - with a mild cleaning agent,

2. in the washing machine - use short wash and a detergent like normal laundry.

3. when they are clean, wipe or let them dry. Do not tumble dry.

 

 

How to apply the cover correctly?

After washing at 30 deg C looks too small ...

The cover fits perfectly with foam and should be evenly distributed. If after application is too much material on the one side, then on the other side it will be too tight and then the ball pit looks distorted. Just drag the fabric without removing it.

 

 

How to buy an empty ball pit and balls separately?

Your favourite set is not available in our store? Take ball pit and balls separately!

It is very easy: In the menu on the left, select your ball pit colour and under "sizes" select "no balls". These models are available without balls. Open one and click "no balls" in the "sizes" box

 

 

My package does not change the status on the parcel tracking website

It is a common situation that the parcel status does not change even for 4 days. Package status can be changed even on the day of delivery. Let us know if you don't receive the package within a week of posting it.

 

 

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