How to clean the ball pit and balls?
It's very easy!
The cover is zipped, easy to remove. Without foam can be machine washed at 30 °C. Remember not to wash the foam. Cleaning Ball pit balls is also quite easy. They can be washed in two ways:
1. The best way to clean the plastic balls is to throw them to a bathtub with warm water and a mild cleaning agent or use a shower
2. You can wash the balls in the washing machine - use short wash and a detergent like normal laundry.
3. when they are clean, wipe or let them dry. Do not tumble dry.
How to apply the cover correctly?
After washing at 30 deg C looks too small ...
The cover fits perfectly with foam and should be evenly distributed. If after application is too much material on the one side, then on the other side it will be too tight and then the ball pit looks distorted. Just drag the fabric without removing it.
How to buy an empty ball pit and balls separately?
Your favourite set is not available in our store? Take ball pit and balls separately!
It is very easy: In the menu on the left, select your ball pit colour and under "sizes" select "no balls". These models are available without balls. Open one and click "no balls" in the "sizes" box
My package does not change the status on the parcel tracking website
Please be advised, that our items are shipped from Poland. Deliveries to Great Britain undergo customs clearance twice (export from Poland and import to the UK- at no additional charge for the customer). Once the parcel clears customs in Poland and is in transit it will usually have no status updates before it reaches customs in the UK, as our parcels are transported directly (without being handled in intermediate hubs). So please do not be alarmed. Once the parcels clear UK customs they are usually out for delivery in two days time (business days).